Privacy Policy

Civitas Protocol ("we," "our," or "us"), operating through civitalsxrpl.com, is committed to protecting your privacy and personal data. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our decentralized identity platform and services built on the XRP Ledger. We are dedicated to maintaining the highest standards of data protection and privacy in compliance with applicable laws including GDPR, CCPA, and other relevant privacy regulations.

We collect information you provide directly to us, such as when you create an account, interact with our services, or contact us for support.

We use the information we collect to:

• Provide, maintain, and improve our decentralized identity services
• Process blockchain transactions and manage your account
• Send you technical notices, security alerts, and support messages
• Respond to your comments, questions, and support requests
• Protect against fraudulent, illegal, or unauthorized activity
• Comply with legal obligations and regulatory requirements
• Conduct research and development to enhance our platform
• Analyze usage patterns to optimize user experience
• Provide customer support and technical assistance
• Enforce our Terms of Service and other policies

We do not sell, trade, or rent your personal information. We may share information:

• With your consent or at your direction
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• With service providers who assist in our operations
• In connection with a merger, sale, or acquisition

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

• End-to-end encryption for sensitive data
• Regular security audits and assessments
• Access controls and authentication
• Secure data storage and transmission
• Incident response procedures

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your data
• Correct or update inaccurate information
• Delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

Your information may be transferred to and processed in countries other than your own, including the United States and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law. For European users, we implement Standard Contractual Clauses (SCCs) and other approved transfer mechanisms to ensure adequate protection of personal data when transferred outside the EEA.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We use cookies and similar tracking technologies to enhance your experience on our platform. This includes essential cookies for functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Our platform may integrate with third-party services such as blockchain explorers, wallet providers, and analytics tools. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):

• Right of access: Request access to your personal data
• Right of rectification: Request correction of inaccurate data
• Right of erasure: Request deletion of your personal data
• Right of restriction: Request restriction of processing
• Right of data portability: Request transfer of your data
• Right of objection: Object to certain types of processing
• Rights related to automated decision-making and profiling

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price, even if you exercise your privacy rights

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page, updating the "Last Updated" date, and providing notice through our website or via email if required by law. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our practices, please contact us at: